This is a demo shop. Any orders placed through this shop will not be honoured or fulfilled.

  • Coronavirus - Delivery Service Update: Deliveries are currently operating as normal via DPD and Royal Mail
    **Due to unprecedented demand for headsets, please call and check availability before ordering to avoid delays**

COVID-19 (Coronavirus) - Service Update & FAQs


While the UK is currently on lockdown due to the COVID-19 outbreak, we are still processing and dispatching orders. In a time where older people in particular are being advised to isolate themselves for up to 12 weeks, we want to ensure that they still have access to the equipment they need to stay in touch with family and friends. We are also doing our utmost to source and ship home office equipment to the millions of people who are now working from home. We have seen an enormous increase in orders over the last couple of weeks, but our warehouse team are working hard to get all of these dispatched as quickly as possible.


FAQs


Am I still able to place an order with liGo?

Yes. While our office team are currently all working from home, our warehouse continues to operate as normal, and all orders are still being fulfilled. Due to the increased volume of orders, please note there may be a slight delay in dispatching orders.


Is my order likely to be delayed?

With all non-essential retailers now closed, many more people are ordering products online than ordinary would. This means that some deliveries may be delayed, as drivers work their way through the increased volume of parcels. Both DPD and Royal Mail are currently operating as normal, but we are currently unable to guarantee delivery within standard times.


Can I still return items?

Our returns department is currently operating and our standard returns policy still applies to all orders. Please note that there may be delays to the amount of time taken to process any returns received during this period.


Is it safe to receive deliveries?

Yes. Government advice states that there is a low risk of an infected person contaminating any packages that they handle, and as a package is moved and exposed to different temperatures and conditions, that risk remains low. In addition, delivery drivers have now been advised to place packages at the doorstep and then step back to a safe distance, to keep contact to a minimum. Any ID checks are also being carried out at a distance.