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The Plantronics Blackwire series is one of the most popular lines of headsets on the market today. The Blackwire 3210, an entry-level corded model, is a tempting prospect given its low price. But is it worth buying, or would you be better off with something a little more expensive? Our experts put it to the test in another of our in-depth reviews. Read on to discover what we thought of it!

Related: Top 10 Best Corded Headsets

Design & build

Plantronics have been making top-quality headsets for decades. When Neil Armstrong first set foot on the moon, he spoke his famous words through a Plantronics headset. While the Blackwire 3210 isn’t quite NASA-quality, it still lives up to Plantronics’ reputation for producing solid headsets. The headband is made from lightweight metal, which gives it a bit of strength without making it uncomfortable to wear for long periods of time. In fact, if it weren't for the cord connecting us to the laptop, we don't think we would have noticed we were even wearing the headset. That's good news for people who need to use a headset all day, such as call centre workers.

The Blackwire 3210 allows you to rotate the microphone arm 270 degrees. That means you can have the earpiece over your left or right ear- flexibility which many cheaper mono headsets don't offer. It also allows users to flip the arm up out of the way when not in use.

Finally, the Blackwire 3210 has in-line controls that allow you to easily adjust the volume. There's also a button to answer calls (which should work with most platforms, as the headset is UC-compatible), and a mute button. We should note, though, that pressing mute will play a little tone that can be heard on the other end of the line- so you can't sneakily slip yourself on mute without the person you're talking to knowing.


Set up

As with most corded headsets, the Plantronics Blackwire 3210 is remarkably easy to set up. Just plug it into your computer, and it will automatically install the necessary drivers in the space of a few seconds. We tested the USB-A variant, but there is also a USB-C model for compatible laptops. If you want something with a little more flexibility, then there's also a variant called the Blackwire 3215. This also boasts USB-A connectivity, but this can be detached to reveal a standard 3.5mm jack. That means it can be used with both computers and mobile- handy if you need a headset that will work in the office and on the go.


Sound performance

For most users, sound performance will be the key factor they are interested in. Often with cheaper headsets, the manufacturers skimp on the microphone components, giving poor audio quality that just isn't good enough for everyday use. Thankfully, though, that's not the case with the Plantronics Blackwire 3210. While it doesn't have the multi-microphone array of a high-end headset, the 3210 still performs remarkably well.

We tested the headset in both quiet conditions and with some background noise going on, and found that the microphone remained clear in both. Admittedly, some of the background chatter was still audible on the other end. However, the Blackwire 3210 includes built-in noise cancelling capabilities, which does have a moderate impact on the end experience.

As for the headset itself, we were even more impressed with the sound quality. The 3210 provides wideband audio and enhanced digital signal processing, to give much better sound that we're accustomed to from budget headsets. It also automatically adjusts the EQ depending on whether you're on a call or playing media, which is handy as it makes the headset a great little all-rounder.

Plantronics Blackwire 3210: The Verdict

For such a low-priced headset, the Plantronics Blackwire 3210 is seriously impressive. Its lightweight-yet-durable build makes it comfortable to use, but unlikely to get accidentally broken. The microphone is better quality than most at this price point, and the sound quality is similarly above-par. If you're looking for a headset for Zoom meetings, then this an excellent budget-friendly option!

Plantronics Blackwire 3210 Buy Now